Information page changes 2025

Our mission is to get as many people moving as possible. That's why we’re making it a bit easier to earn points through physical activity. This way, the program also serves as an incentive for participants who are unable to exercise as intensively.

You can no longer earn points for the number of kilometers you’ve cycled. Of course, you can still earn points through cycling if your average heart rate is high enough. For this, you will need an activity tracker.

Dutch people love cycling, which is why we introduced the Cycling App a few years ago. However, it turns out that most participants earn points through heart rate, steps or events, and not through cycling kilometers. Additionally, the Cycling App doesn’t work equally well for all users, which has led to many questions. Unfortunately, we don't have a suitable solution for this. Therefore, we have decided to discontinue the Cycling App and focus fully on optimizing the features that generate the most points.

In the updated program, you can no longer book sports classes through the app. However, you can still earn points during your sports class if your average heart rate is high enough. For this, you will need an activity tracker.

With the introduction of booking sports classes through the app, we aimed to give participants the opportunity to earn points without an activity tracker. This option has proven to be less successful than expected, leading to a disparity between costs and benefits. For this reason, we have decided to discontinue offering sports classes.

You can continue earning points by participating in events, even if you can no longer register for an event through the app.

This will be the process starting from 2025. Have you participated in an event that falls under one of the categories where you can earn extra points for your Vitality Status? Then you upload the required information in the app and receive the points you've earned.

Each week, you receive a weekly goal. If you achieve this goal, you earn credits in our webshop. You can use your webshop credit for attractive discounts on a variety of products and activities. 

It might take a bit of getting used to: your credit will be multiplied by 100 to better align with the new reward types. If you have 2 credits at launch, you’ll have 200 in the new webshop. In the new app, you’ll receive 100 credits when you achieve your weekly goal. 

In the webshop, under weekly rewards, you’ll also find Vitality Benefits. These are special offers that don’t require any credit. Often, you can increase the Vitality Benefits with your earned webshop credit. 

Example: Starting January 6, you can purchase various activities and products with Vitality Benefits in the webshop. By redeeming your earned webshop credits, you can get even more benefit.  

You activate your monthly goal by purchasing a cashback product in the webshop. By achieving your monthly goals, you earn back a portion of the purchase amount within 12 months.

Each month, you can earn back a portion (1/12) of the total cashback amount. The points you earn determine the percentage of your monthly cashback.

Example:

• Garmin Vivoactive 5 - up to 40% cashback
• Garmin Venu 3 - up to 40% cashback
• Garmin Fenix 8 - up to 40% cashback
• Castelijn & Beerens Victor backpack black - up to 44% cashback
• SMEG Stand mixer, black- up to 50% cashback
• Philips Series 2300 Fully automatic espresso machine - up to 42% cashback

Note: Examples and prices shown on this page may differ slightly from the actual offerings available in our webshop starting January 6.

With your Vitality Status, you can choose rewards at any time. The higher your status, the greater the discount you earn on products from a.s.r. Vitality Partners.

Starting January 6, 2025, you can earn discounts on the online assortment of Holland & Barrett with your Vitality Status, with a minimum purchase of €40. The discount is valid in combination with other promotions.

Note: Examples and percentages shown on this page may differ slightly from the actual offerings available in our webshop starting January 6. 

The costs of the current rewards are too high, especially if we want to make our program more accessible to motivate more people to improve their vitality.

The two types of rewards are not comparable. The new rewards offer discounts and cashback on various products and activities. This can still provide valuable benefits!

The new range of rewards is a rotating package of attractive benefits on various products and activities. This way, we aim to continuously align the rewards with the needs of our participants. Therefore, the offer is updated from time to time.

We have chosen to make the program more accessible by offering it with several types of insurance. By removing the barrier of membership fees, we aim to reach people who are not very active yet.

Starting from the launch of the new app on January 6, you will no longer be able to redeem your webshop credits for gift cards. If you have remaining credits, don’t worry—they will transfer to the new webshop. There, you can redeem them for new weekly rewards.

Until the launch of the new app on January 6, you can still redeem your webshop credits for the current weekly rewards. If you have remaining credits, don’t worry—they will transfer to the new webshop. There, you can redeem them for new weekly rewards.

Until January 1, you can still take advantage of the current monthly rewards. After that, you will no longer be able to purchase a Fitbit or Apple Watch through the program. Starting from the launch of the new app on January 6, you can activate your monthly goal by purchasing a Garmin device. You can earn back up to 40% of the purchase value over 12 months.

Have you not yet purchased an activity tracker through our program? Or is the cashback on your current tracker set to expire this year? Then you can still purchase a Fitbit or Apple Watch before January 1 and earn it back within 24 months

Customers with health insurance can switch to a different health insurer annually. Switching an income protection insurance, however, is more complex. Therefore, a.s.r. provides financial support to income protection policyholders.

As an a.s.r. Vitality member, you can always use Vitality Benefits, even if you don't meet your weekly goal. You can often increase this benefit with the webshop credits you've earned by achieving your weekly goals.

Starting from the launch of the new app on January 6, you will find various Garmin models in the webshop. Whether a wider range of products will be offered in the future is not yet known.

Starting from the launch of the new app on January 6, you will find various Garmin models in the webshop. We ask for your patience while we finalize the details on which models will be available!

You can redeem your webshop credits from your achieved weekly goals for discounts on the purchase of specific products and activities. With your Vitality Status, you can use discounts throughout the year on the range of products or services from specific partners. The level of discounts and the conditions may vary by a.s.r. Vitality partner.

You can view the full range of rewards in the new webshop. This will be updated from time to time to ensure that the rewards best meet the needs of our members.

In the new webshop, webshop credits will remain valid for 16 weeks.

Of course, you're curious about the entire range. However, we ask for your patience. Both before and after the launch of the new app on January 6, we will continuously work on offering interesting discounts and cashback on various products and activities. We will periodically update the rewards to ensure they best meet the needs of our members.