Information page changes 2025
On September 17, we informed our members about the changes that will take effect on January 1, 2025. Below, we outline the details of the updated program and its accompanying terms and conditions, so you’ll know what to expect in the coming year.
If you have any questions about these changes, be sure to explore the frequently asked questions on this page, organized by topic.
Earn points
You can still earn points with steps and heartrate for your weekly goal, monthly goal and Vitality Status. We are just making it a bit easier to get started or get back on track. This means that:
- the minimum weekly goal will be reduced from 300 to 100 points per week;
- you can earn points starting from 5,000 steps per day or with a less intensive workout.
Do you want to earn points for your Vitality Status by participating in a sports event? Then check the overview to see how many points you can earn for each type of event and distance.
This is how you earn points
Step counts Current Vitality Points New Vitality Points 5.000 - 7.499 0 50 7.500 - 9.999 50 100 10.000 - 14.999 100 150 15.000+ 200 200 Duration of activity and maximum age-related heart rate
Current Vitality Points New Vitality Points 30 minuten bij 50% 0 50 30 minuten bij 60% 100 100 20 minuten bij 80% 100 100 30 minuten bij 70% 150 150 60 minuten bij 60% 150 150 60 minuten bij 70% 200 200 90 minuten bij 60% 250 250 Event Distance Vitality Points Canoeing 4,5 km - 19 km 200 20 km - 29 km 500 30 km or more 1000 Duathlon Sprint 200 Quarter Duathlon 500 Powerman 1000 Mountain biking 10 km - 24 km 200 25 km - 49 km 500 50 km or more 1000 Road cycling 15 km - 24 km 200 25 km - 49 km 500 50 km or more 1000 Road running 5 km - 9 km 200 10 km - 21 km 500 21,1 km or more 1000 Triathlon 14 km - 25,74 km 200 25,75 km - 51,4 km 500 51,5 km or more 1000 Swimming 0,6 km - 2,4 km 200 2,5 km - 4,9 km 500 5 km or more 1000 Trail running 5 km - 9 km 200 10 km - 19 km 500 20 km or more 1000 Walking 10 km - 14 km 200 15 km - 29 km 500 30 km or more 1000
Frequently asked questions about earning points
Our mission is to get as many people moving as possible. That's why we’re making it a bit easier to earn points through physical activity. This way, the program also serves as an incentive for participants who are unable to exercise as intensively.
You can no longer earn points for the number of kilometers you’ve cycled. Of course, you can still earn points through cycling if your average heart rate is high enough. For this, you will need an activity tracker.
Dutch people love cycling, which is why we introduced the Cycling App a few years ago. However, it turns out that most participants earn points through heart rate, steps or events, and not through cycling kilometers. Additionally, the Cycling App doesn’t work equally well for all users, which has led to many questions. Unfortunately, we don't have a suitable solution for this. Therefore, we have decided to discontinue the Cycling App and focus fully on optimizing the features that generate the most points.
In the updated program, you can no longer book sports classes through the app. However, you can still earn points during your sports class if your average heart rate is high enough. For this, you will need an activity tracker.
With the introduction of booking sports classes through the app, we aimed to give participants the opportunity to earn points without an activity tracker. This option has proven to be less successful than expected, leading to a disparity between costs and benefits. For this reason, we have decided to discontinue offering sports classes.
You can continue earning points by participating in events, even if you can no longer register for an event through the app.
This will be the process starting from 2025. Have you participated in an event that falls under one of the categories where you can earn extra points for your Vitality Status? Then you upload the required information in the app and receive the points you've earned.
Rewards
With a.s.r. Vitality, staying fit remains fun and rewarding. You can still earn 3 types of rewards: a weekly, monthly and status reward. We are also introducing Vitality Benefits. These benefits are always accessible, even if regular exercise isn’t possible for a while. See below for a description and examples of each type of reward.
Weekly rewards, monthly rewards and status rewards
Each week, you receive a weekly goal. If you achieve this goal, you earn credits in our webshop. You can use your webshop credit for attractive discounts on a variety of products and activities.
It might take a bit of getting used to: your credit will be multiplied by 100 to better align with the new reward types. If you have 2 credits at launch, you’ll have 200 in the new webshop. In the new app, you’ll receive 100 credits when you achieve your weekly goal.
In the webshop, under weekly rewards, you’ll also find Vitality Benefits. These are special offers that don’t require any credit. Often, you can increase the Vitality Benefits with your earned webshop credit.
Example: Starting January 6, you can purchase various activities and products with Vitality Benefits in the webshop. By redeeming your earned webshop credits, you can get even more benefit.
Note: Examples and prices shown on this page may differ slightly from the actual offerings available in our webshop starting January 6.
Regular recommended retail price Price including Vitality Benefit Redeemable webshop credit Price including Vitality Benefit & webshop credit WILDLANDS from 19 yrs. €31 €25,95 100 €21,95
Elysium €44,50 €40 250 €27,50
Philips Blender €99 €95 360 €77
Archeon €23,50 €21,00 220 €10
Attractiepark Toverland €42,50 €37 100 €32
Avonturenboerderij Molenwaard €19,50 €15 150 €7,50
Veluwse Bron €44,50 €42 290 €27,50
Samsonite Magnum eco spinner 55 €209 €165 700 €130
WMF Contactgrill 2 in 1 €179,99 €125 120 €119
SONY ULT portable wireless speaker €140 €107 80 €103
SONY ULT headphone NC €200 €157 360 €139
SMEG toaster 2x2 €169 €122 280 €108
Fresh 'n Rebel Twins Elite ANC €129,95 €89 200 €79
Berghoff Essentials 3-piece cookware set €199 €145 920 €99
SMEG espressomachine creme €399 €275 900 €230
Tefal skillet €99 €68 180 €59
Philips Air Purifier 900 series €140 €135 520 €109
Philips Airfryer 3000 series €200 €160 300 €145
You activate your monthly goal by purchasing a cashback product in the webshop. By achieving your monthly goals, you earn back a portion of the purchase amount within 12 months.
Each month, you can earn back a portion (1/12) of the total cashback amount. The points you earn determine the percentage of your monthly cashback.
Example:
- Garmin Vivoactive 5 - up to 40% cashback
- Garmin Venu 3 - up to 40% cashback
- Garmin Fenix 8 - up to 40% cashback
- Castelijn & Beerens Victor backpack black - up to 44% cashback
- SMEG Stand mixer, black- up to 50% cashback
- Philips Series 2300 Fully automatic espresso machine - up to 42% cashback
Note: Examples and prices shown on this page may differ slightly from the actual offerings available in our webshop starting January 6.
Monthly Vitality Points % of monthly cashback Example calculation on total cashback €150 0-1249 0% 0 1250-1999 25% 25% van €12,50 = €3,13 2000-3499 50% 50% van €12,50 = €6,25 3500 100% 100% = €12,50 
With your Vitality Status, you can choose rewards at any time. The higher your status, the greater the discount you earn on products from a.s.r. Vitality Partners.
Starting January 6, 2025, you can earn discounts on the online assortment of Holland & Barrett with your Vitality Status, with a minimum purchase of €40. The discount is valid in combination with other promotions.
Note: Examples and percentages shown on this page may differ slightly from the actual offerings available in our webshop starting January 6.
Vitality Status Discount Holland & Barrett Bronze 0% Silver 5% Gold 10% Platinum 15% 
Frequently askes questions about rewards
The costs of the current rewards are too high, especially if we want to make our program more accessible to motivate more people to improve their vitality.
The two types of rewards are not comparable. The new rewards offer discounts and cashback on various products and activities. This can still provide valuable benefits!
The new range of rewards is a rotating package of attractive benefits on various products and activities. This way, we aim to continuously align the rewards with the needs of our participants. Therefore, the offer is updated from time to time.
We have chosen to make the program more accessible by offering it with several types of insurance. By removing the barrier of membership fees, we aim to reach people who are not very active yet.
Starting from the launch of the new app on January 6, you will no longer be able to redeem your webshop credits for gift cards. If you have remaining credits, don’t worry—they will transfer to the new webshop. There, you can redeem them for new weekly rewards.
Until the launch of the new app on January 6, you can still redeem your webshop credits for the current weekly rewards. If you have remaining credits, don’t worry—they will transfer to the new webshop. There, you can redeem them for new weekly rewards.
Until January 1, you can still take advantage of the current monthly rewards. After that, you will no longer be able to purchase a Fitbit or Apple Watch through the program. Starting from the launch of the new app on January 6, you can activate your monthly goal by purchasing a Garmin device. You can earn back up to 40% of the purchase value over 12 months.
Have you not yet purchased an activity tracker through our program? Or is the cashback on your current tracker set to expire this year? Then you can still purchase a Fitbit or Apple Watch before January 1 and earn it back within 24 months
Customers with health insurance can switch to a different health insurer annually. Switching an income protection insurance, however, is more complex. Therefore, a.s.r. provides financial support to income protection policyholders.
As an a.s.r. Vitality member, you can always use Vitality Benefits, even if you don't meet your weekly goal. You can often increase this benefit with the webshop credits you've earned by achieving your weekly goals.
Starting from the launch of the new app on January 6, you will find various Garmin models in the webshop. Whether a wider range of products will be offered in the future is not yet known.
Starting from the launch of the new app on January 6, you will find various Garmin models in the webshop. We ask for your patience while we finalize the details on which models will be available!
You can redeem your webshop credits from your achieved weekly goals for discounts on the purchase of specific products and activities. With your Vitality Status, you can use discounts throughout the year on the range of products or services from specific partners. The level of discounts and the conditions may vary by a.s.r. Vitality partner.
You can view the full range of rewards in the new webshop. This will be updated from time to time to ensure that the rewards best meet the needs of our members.
In the new webshop, webshop credits will remain valid for 16 weeks.
Of course, you're curious about the entire range. However, we ask for your patience. Both before and after the launch of the new app on January 6, we will continuously work on offering interesting discounts and cashback on various products and activities. We will periodically update the rewards to ensure they best meet the needs of our members.
New general terms and conditions
Starting January 1, 2025, we will be updating a.s.r. Vitality. This also includes updated terms and conditions. We want to ensure you know exactly what to expect from us. The overview below outlines what is changing. You can find the full terms and conditions at asr.nl/vitality/voorwaarden.
General
- Definitions have been aligned with the updated program.
- Added definition of term ‘activity tracker’.
Duration of membership
- Now that there are no longer any membership fees, the payment obligation has been removed.
- It is no longer possible to start with a.s.r. Vitality without combining it with insurance.
- The right to participate through an employer ends upon termination of employment.
Participation through employer
- Participants who join through an employer are required to notify us of termination of employment within 30 days. The membership will then be terminated.
- After termination of employment or cancellation of the employer subscription, membership can only be continued individually with combinable personal insurance.
Change of terms and conditions
- Since there are no longer any membership fees, any potential changes to the contribution are also discontinued.
- The list of compatible activity trackers may be updated periodically.
- Provisions regarding rewards have been moved to Article 7.
Earning Vitality Points
- This article has only been clarified textually.
Vitality Status
- A different reward system will be linked to the Vitality Status. The connection with insurance cashback has been removed.
- Platinum status can only be achieved with a Vitality Health Check. The cost of the Health Check is not covered by a.s.r. Vitality.
Rewards
- A new article with all provisions regarding rewards, updated to reflect the new reward systems.
General
- Definitions have been aligned with the updated program.
- Added definition of term ‘activity tracker’.
- Added definition of term ‘employer’.
Duration of employer subscription
- Now that there are no longer any membership fees, the payment obligation has been removed.
- It is no longer possible to start with a.s.r. Vitality without combining it with insurance.
- The provision regarding which employees need to be reported is no longer applicable and has therefore been removed.
- After cancellation of the employer subscription, employees can only continue their membership individually with combinable personal insurance.
End of employee participation
- The employee participating is required to notify us of termination of employment within 30 days. The membership will then be terminated.
- After termination of employment, the membership can only be continued individually with combinable personal insurance.
Change of terms and conditions
- Since there are no longer any membership fees, any potential changes to the contribution are also discontinued.
- The list of compatible activity trackers may be updated periodically.
- Provisions regarding rewards have been moved to Article 7.
Earning Vitality Points
- This article has only been clarified textually.
Vitality Status
- A distinction has been made between active bronze and inactive bronze.
- A different reward system will be linked to the Vitality Status. The connection with insurance cashback has been removed.
- Platinum status can only be achieved with a Vitality Health Check. The cost of the Health Check is not covered by a.s.r. Vitality.
Rewards
- A new article with all provisions regarding rewards, updated to reflect the new reward systems.